Terms of service
Terms of Service
Last Updated: April 11, 2025
Overview
This website, www.donydo.com, is operated by DONYDO JEWELRY (“we,” “us,” or “our”). By accessing or using this site, including its information, tools, and services (collectively, the “Services”), you agree to these Terms of Service (“Terms”), along with all referenced policies, such as our Privacy Policy and Refund Policy, available via hyperlinks or on this site. These Terms apply to all users, including browsers, customers, vendors, merchants, and content contributors.
Please read these Terms carefully before using our Services. Your use of the site or purchase of products signifies your acceptance of these Terms. If you do not agree, you must not access or use our Services. These Terms constitute an offer, and acceptance is limited to their exact provisions.
New features or tools added to our store will also be governed by these Terms. We may update or modify these Terms at any time by posting changes on this page, with the “Last Updated” date reflecting the latest version. It’s your responsibility to check for updates periodically. Continued use of our Services after changes are posted indicates your acceptance of the revised Terms.
Our store is powered by Shopify Inc., which provides the e-commerce platform enabling us to offer our products and Services to you.
Section 1 - Online Store Terms
By accepting these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence, or, if applicable, that you’ve consented to allow your minor dependents to use this site under your supervision. You may not use our products or Services for illegal or unauthorized purposes or violate any laws in your jurisdiction (e.g., copyright laws). You must not transmit viruses, worms, or any destructive code. Any breach of these Terms will result in immediate termination of your access to the Services.
Section 2 - General Conditions
We reserve the right to refuse Service to anyone, for any reason, at any time. You acknowledge that your content (excluding payment information) may be transferred unencrypted across networks and adapted to meet technical requirements. Payment information, however, is always encrypted during transmission.
You agree not to reproduce, copy, sell, resell, or exploit any part of the Services, or access to them, without our prior written consent. Headings in these Terms are for convenience only and do not affect their interpretation.
Section 3 - Accuracy, Completeness, and Timeliness of Information
We strive to ensure the information on our site is accurate but are not liable if it’s incomplete, outdated, or incorrect. This site provides general information only, not as the sole basis for decisions. Consult primary, more reliable sources as needed—reliance on our content is at your own risk. Historical information is for reference only and not current. We may modify site content at any time without obligation to update it, and you’re responsible for monitoring changes.
Section 4 - Modifications to the Service and Prices
Product prices may change without notice. We reserve the right to modify, suspend, or discontinue the Services (or parts thereof) at any time without prior notice. We are not liable to you or any third party for such changes, price adjustments, or discontinuations.
Section 5 - Products or Services
Some products or Services are exclusively available online and may have limited quantities, subject to our Refund Policy ([Link to Refund Policy]). We aim to accurately display product colors and images but cannot guarantee your device’s display accuracy. We may limit sales by person, region, or jurisdiction, restrict quantities, or discontinue products at our discretion, without notice. Offers are void where prohibited. We do not guarantee that products or Services will meet your expectations or that Service errors will be corrected.
Section 6 - Accuracy of Billing and Account Information
We may refuse or cancel any order at our discretion, including limiting quantities per person, household, or order. Restrictions may apply to orders using the same account, payment method, or addresses. If we alter or cancel an order, we’ll attempt to notify you via the contact details provided. Orders appearing to be from dealers, resellers, or distributors may be restricted.
You must provide current, accurate billing and account information for all purchases and promptly update it (e.g., email, credit card details) to ensure smooth transactions. See our Refund Policy for more details ([Link to Refund Policy]).
Section 7 - Optional Tools
We may offer third-party tools “as is” and “as available,” without warranties or control. Your use of these tools is at your own risk, and we’re not liable for any issues arising from them. Ensure you’re comfortable with the third-party terms before use. Future features or tools will also fall under these Terms.
Section 8 - Third-Party Links
Our Services may include third-party content or links to external sites we don’t control. We’re not responsible for their accuracy, content, or practices, nor liable for any harm from transactions with them. Review their policies before engaging. Complaints about third-party products should be directed to those parties.
Section 9 - User Comments, Feedback, and Submissions
If you submit comments, ideas, or materials (e.g., contest entries, suggestions) to us, whether requested or unsolicited, we may use, edit, publish, or distribute them without restriction or obligation to keep them confidential, compensate you, or respond. We may monitor or remove content we deem unlawful, offensive, or infringing, but are not required to do so. Your submissions must not violate third-party rights (e.g., copyright, privacy) or contain harmful, illegal, or misleading content. You’re solely responsible for your submissions’ accuracy and legality—we’re not liable for them.
Section 10 - Personal Information
Your personal information is governed by our Privacy Policy ([Link to Privacy Policy]). Please review it for details on how we collect, use, and protect your data.
Section 11 - Errors, Inaccuracies, and Omissions
Our site or Services may occasionally contain errors (e.g., in product descriptions, pricing, or availability). We reserve the right to correct these, update information, or cancel orders affected by inaccuracies, even after submission, without prior notice. We’re not obligated to update information unless required by law. No update date implies all content is current.
Section 12 - Prohibited Uses
You may not use our site or content:
- For illegal purposes or to solicit illegal acts.
- To violate laws or infringe intellectual property rights.
- To harass, defame, or discriminate based on protected traits (e.g., gender, race, religion).
- To submit false information, viruses, or malicious code.
- To spam, phish, scrape, or interfere with security features.
Violations may result in termination of your access to the Services.
Section 13 - Disclaimer of Warranties; Limitation of Liability
We don’t guarantee uninterrupted, secure, or error-free use of our Services, nor the accuracy of results from their use. Services and products are provided “as is” and “as available,” without warranties (express or implied) of merchantability, fitness, or non-infringement. We may suspend or cancel Services without notice—your use is at your own risk.
DONYDO JEWELRY, its affiliates, and agents are not liable for any direct, indirect, incidental, or consequential damages (e.g., lost profits, data loss) arising from your use of the Services or products, even if advised of the possibility. Where liability cannot be excluded, it’s limited to the maximum extent permitted by law.
Section 14 - Indemnification
You agree to indemnify and hold harmless DONYDO JEWELRY, its affiliates, officers, employees, and partners from any third-party claims, including legal fees, arising from your breach of these Terms, violation of laws, or infringement of rights.
Section 15 - Severability
If any provision of these Terms is found unlawful or unenforceable, it will be enforced to the fullest extent allowed, and the remaining provisions will remain valid.
Section 16 - Termination
Obligations and liabilities prior to termination survive this agreement’s end. You may terminate these Terms by ceasing use of our Services and notifying us. We may terminate your access without notice if you breach these Terms, and you’ll remain liable for any amounts due.
Section 17 - Entire Agreement
These Terms, along with posted policies, form the complete agreement between you and us, superseding prior agreements. Our failure to enforce any right doesn’t waive it. Ambiguities won’t be construed against the drafter.
Section 18 - Governing Law
These Terms and related agreements are governed by the laws of the United Arab Emirates. For EU users, mandatory consumer protections under EU law (e.g., GDPR) also apply where relevant.
Section 19 - Changes to Terms of Service
The latest Terms are always available on this page. We may update them at our discretion, and your continued use after changes signifies acceptance. Check periodically for updates.
Section 20 - Contact Information
For questions about these Terms, contact us at:
Email: info@donydo.com
Address: Shams Business Center, Sharjah, United Arab Emirates